Transparency and comparability

GRI 102-2; GRI 102-3: GRI 102-4; GRI 102-5; GRI 102-50; GRI 102-52; GRI 102-56

In the Tchibo Sustain­ability Report 2017, we provide trans­parent and compre­hensive infor­mation about our economic, ecological and socially respon­sible activ­ities. This report is addressed at our internal and external stake­holders as well as the inter­ested public. 

Since 2006, sustain­ability has been an integral part of Tchibo’s business strategy. We report annually on the actions taken and progress made in the sustainable management of our business. Our activ­ities focus on the Coffee and Consumer Goods supply chains, on environ­mental protection at our sites and during transport, on customers and products, and Tchibo employees. The material issues were identified with the involvement of our stake­holders and contin­ually fine-tuned based on targeted stake­holder consul­ta­tions as well as additional analyses (see Stake­holder involvement and materi­ality).

Scope of reporting and data collection

All of the infor­mation in this report refers to the sustain­ability-related activ­ities of Tchibo GmbH and its opera­tions in Germany. This includes our company headquarters in Hamburg, our roasting plants in Hamburg and Berlin, and our warehouses. Our inter­na­tional business units are also included, provided they use centrally controlled processes and products.

This sixth, completely revised Tchibo Sustain­ability Report covers the devel­op­ments in 2017 (1 January to 31 December 2017). We have also taken into account signif­icant events and achieve­ments up to the editorial deadline in March 2018, to ensure that the infor­mation is up to date. Since the publi­cation of the first Tchibo Sustain­ability Report in 2008, we have reported on an annual basis, every two years in the form of a condensed update. The publi­cation of the Tchibo Sustain­ability Report 2018 is scheduled for spring 2019.

Appli­cation of the GRI standard

Since 2008 our sustain­ability reporting has been based on the guide­lines of the Global Reporting Initiative (GRI) standard, a globally accredited basis for compa­ra­bility and trans­parency. This Sustain­ability Report 2017 marks the second time we are using the GRI standards, which became binding from 2018. The materi­ality of the report content played a key role in the revision of the standards. This is why in this report, we focus more on our key topics and partic­u­larly meaningful indicators than in previous years; this selection is based on an analysis of the GRI standards that we conducted in 2017. The report corre­sponds to the ‘Core Option’ GRI Standards. We also report on other indicators that are related to Tchibo’s own focuses in its sustain­ability management (see Stake­holder Involvement and Materi­ality). Since 2012, we have also taken into account the GRI additional protocol (pilot version) for the food industry, and the industry-specific supple­mentary indicators for the clothing and footwear industry.

Global Compact Commu­ni­cation on Progress and German Sustain­ability Code

This Sustain­ability Report includes the Advanced Level Commu­ni­cation on Progress to the UN Global Compact, whose ten principles we have been committed to since joining the Compact in 2009. Based on the 21 ‘GC Advanced’ criteria, we provide infor­mation on key issues of our value chains, such as compliance with human rights and labour standards, environ­mental protection and anti-corruption. You can find an overview of these topics here.

The Tchibo Sustain­ability Report 2016 serves as the basis for our Decla­ration of Conformity in accor­dance with the Sustain­ability Code (DNK), issued by the Council for Sustainable Devel­opment (RNE). With this Code, the RNE seeks to make the sustain­ability perfor­mance of companies more strin­gently trans­parent and compa­rable. You can find an overview here.

External audit by auditing firm

The Sustain­ability Report 2017 of Tchibo GmbH, Hamburg was audited by the independent auditing firm Ernst & Young according to the Inter­na­tional Standard on Assurance Engage­ments (ISAE) 3000. The subject matter of the audit was the management approach to, materi­ality of and two key indicators in our strategic action areas: Coffee and Consumer Goods value chains, environ­mental protection at our sites and during transport, as well as customers and products. The audited data is labelled with  in the text, in the GRI Content Index, and in the Overview of Key Indicators.

The complete audit certificate can be found here.

Your opinion matters

If you have any questions or sugges­tions in connection with the Sustain­ability Report or with corporate respon­si­bility at Tchibo, you can find the relevant contacts here.